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Articles in this section

  • How to charge the connected insole?
  • Does water or sweat have an impact on the use of the insoles? How to clean and disinfect them?
  • How to charge XSole PTI?
  • I can't log in to the web or mobile app. What to do ?
  • How long does the XSole battery last?
  • Are XSole PTI devices covered by a warranty? What should I do in case of trouble ?
  • I do not see the same information on the web platform and the mobile application. Is this normal?
  • Sizes and recut of insoles
  • How do I ensure that my insoles are up to date?
  • Should I wait until my insoles are completely discharged to recharge them?
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How to charge the battery of the XSole PTI electronic module ?

  • 26 June 2024 13:24

Just place the contactless charger inside the shoe and plug it into a power outlet.

When charging is in progress, the charger flashes slowly. If it does not flash or if it flashes too fast, move it slightly to position it correctly in the shoe (flat on the heel).

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