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Articles in this section

  • How to charge the connected insole?
  • Does water or sweat have an impact on the use of the insoles? How to clean and disinfect them?
  • How to charge XSole PTI?
  • I can't log in to the web or mobile app. What to do ?
  • How long does the XSole battery last?
  • Are XSole PTI devices covered by a warranty? What should I do in case of trouble ?
  • I do not see the same information on the web platform and the mobile application. Is this normal?
  • Sizes and recut of insoles
  • How do I ensure that my insoles are up to date?
  • Should I wait until my insoles are completely discharged to recharge them?
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What are your guarantees in terms of data protection?

  • 26 June 2024 14:44
  • Updated

Several processing purposes have been implemented in accordance with the GDPR directives.

Geolocation is only available in the event of an alert.

For more information, please contact us using the dedicated form.

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